Entergy customers continue to receive threats from scammers and urges customers to recognize and report any deceitful behavior.
One of the most common scams customers see are when a con artist calls and tells a customer their electric bill payment is past due, and that service will be disconnected if payment isn’t made immediately.
Although the scam can differ, frequently the scammer directs you to transfer funds electronically, sometimes through “MoneyPak,” “Green Dot” or another third-party card or transfer system.
Scammers also have asked customers to use Federal Reserve Bank routing numbers and their own Social Security numbers to pay their bills.
Remember, Entergy never demands immediate payment from customers over the phone.
If a customer believes they have been a victim of this scam, notify the proper authorities immediately, such as the local police or the state attorney general’s office or 911.
If you believe your Entergy account has been affected, call 1-800-ENTERGY (1-800-368-3749) to speak with a customer service representative.
